Test IO Bugs: Bug Triage

With the Jira Cloud plugin configured, you'll see a new "Test IO" section in the left-side navigation menu of your Jira Project. Click on the "Test IO" section and navigate to "Bug Triage" under "Test IO Bugs".

The Bug Triage page displays a list of open bugs from the configured Test IO Products and Sections that need to be triaged. You can filter this list using the following options:

• Severity: Filter by Test IO bug severities.
• Product: Filter by configured Test IO Products with open bugs.
• Feature: Filter by Test IO Features with open bugs.
• Test Cycle: Filter by Test IO Test Cycles with open bugs.

To preview an individual Test IO bug and view its details, follow these steps:

1. Select Bug: From the Test IO Bugs -> Bug Triage section, select a specific open Test IO bug from the list.

2. View Details: The bug details will expand on the right side, showing the following information about the Test IO Bug:

   • Test IO Bug title

   • Action buttons: Accept, Reject, Change severity, Send request, Confirm bug (action buttons availability can depend on customer pricing plan on Test IO platform).

     

   • Test IO Bug Details

     

   • Bug Description: includes Steps to reproduce, Actual result, and Expected result.

     

   • Attachments section

     

   • Bug Report Confirmation section: Once a Bug Report Confirmation is requested for an open Test IO Bug from the Jira side, the request details will be displayed under this section.

     

   • Bug reproductions section: This section displays information about reproductions of a Test IO bug by testers other than the original reporter. The details about these testers and the devices they used will be displayed in this section.

     

   • Comments of Bug: Represents details about the Bug related to specific actions taken with it, for example: Rejection reason after performing a Reject action, Comment for Change Severity action, Comment for Send request action from Customer side, and Tester’s answer, Details of Bug Report confirmations from Tester’s side, etc.